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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry

August 1, 2025

5  out of  5
rating by Terry
"Great people and nice savings, thank you Sue Ann and team ☺️"
We responded:
"Terry, thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Sue Ann does a fantastic job. Thanks for recognizing her! Mark Lewis State Farm insurance"
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Robbie Deskins Jr

July 25, 2025

5  out of  5
rating by Robbie Deskins Jr
"After my daughter's car accident they were on top of making sure everything was taken care of right away. Great service. Thanks to the great service from the crew at Mark Lewis and state farm."
We responded:
"Robbie, I am so glad that your daughter was taken care of after her car accident, that is exactly what we strive for here! If there’s ever anything we can do by all means please reach out! Mark Lewis State Farm insurance"
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Aaron Tomaino

July 24, 2025

5  out of  5
rating by Aaron Tomaino
"They were very nice and helped with everything I would definitely recommend them"
We responded:
"Aaron, thank you so much for taking the time to leave us a review, it really means a lot to me and the entire team. We look forward to serving you for many years to come. I look forward to meeting you Mark Lewis State Farm insurance."
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Marlene Barnett

July 17, 2025

5  out of  5
rating by Marlene Barnett
""Heather was amazing—she listened to my concerns, got straight to the issue, and sent over everything quickly. Super knowledgeable and efficient. Excellent customer service!""
We responded:
"Hey Marlene, thank you so much for the review! We really appreciate it!. I agree with you, Sue Ann does a fantastic job. We look forward to serving you for many years to come! Mark Lewis State Farm Medina NY"
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Dora leader

July 10, 2025

5  out of  5
rating by Dora leader
"Very helpful and knowledgeable!"
We responded:
"Dora, thank you so much for taking the time to leave us a review. It means so much to me and the entire team. We will continue to earn your business every day, Mark Lewis, State Farm insurance."
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Clara Stilwell

July 1, 2025

5  out of  5
rating by Clara Stilwell
"Sue Ann and Mark are the best, so responsive and helpful with any questions. 10/10 recommend!"
We responded:
"Clara, thank you so much for taking the time to tell us about Sue Ann, I agree that she is a very knowledgeable and caring individual, it’s probably the reason she gets so many referrals! Please know that we really appreciate your business and look forward to serving you for many years to come. "
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Dayna

June 30, 2025

5  out of  5
rating by Dayna
"Heather is great to work with, thank you for all your help!"
We responded:
"Dayna, thank you so much for taking the time to leave us a review, I agree that Heather is great to work with! Please know that we sincerely appreciate your business and look forward to serving you for many years to come Mark Lewis State Farm insurance"
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Jewelianne Fidanza

June 26, 2025

5  out of  5
rating by Jewelianne Fidanza
"Just amazing thank you so much!!!!"
We responded:
"Thank you so much for the great review, we really appreciate it! We hope to continue to exceed your expectations! Mark Lewis State Farm insurance"
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Magdalene flor

June 24, 2025

5  out of  5
rating by Magdalene flor
"I worked closely with Tiffany Stinson via email for months. She was so patient and not pushy at all, her response time was clear, concise and exactly what I needed!! Thanks Tiffany i appreciate you!!"
We responded:
"Thank you so much for taking the time to leave us a review! I agree that Tiffany does an amazing job of communicating, however, people want to communicate! Please know that we sincerely appreciate you and I look forward to meeting you soon! Mark Lewis State Farm insurance"
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Jose franko

June 18, 2025

5  out of  5
rating by Jose franko
"Very straight forward kind staff and very polite with help needed"
We responded:
"José, thank you so much for taking the time to leave us a review, we really appreciate it! Mark Lewis State Farm insurance"
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doug egling

May 19, 2025

5  out of  5
rating by doug egling
"Heather was extremely courteous, knowledgeable, effective and efficient, a pleasure to work with from her cheerful disposition when answering the phone to her sincere well wishes while ending the call... State farm... Heather's our good neighbor! (who needs Jake; I mean "khakis", REALLY!?!?)"
We responded:
"Doug! Thanks for taking the time for such a thoughtful review! Heather is our Good Neighbor, I couldn’t agree more! We really appreciate you taking the time, and we look forward to serving you for many years to come! P lease feel free to reach out if you ever need anything, Mark Lewis State Farm insurance"
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Marshall Rubens

May 15, 2025

5  out of  5
rating by Marshall Rubens
"This is my first time and would like to be with you guys"
We responded:
"Marshall thanks for leaving us a review!! You can rest assured we will try our best to earn your business every day!"
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D Cleveland

May 14, 2025

5  out of  5
rating by D Cleveland
"We've had to use the claim process to repair our car from a hit and run. The entire process was simple and easy and they had everything paid out rather quickly!!"
We responded:
"Thanks so much, I agree that Tiffany is awesome! She consistently provides fantastic customer service in a friendly and efficient way, we couldn’t ask for a better team member! Please know that we really appreciate your business and look forward to serving you for many years to come Mark Lewis, State Farm insurance Medina New York "
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Nancy Rose

May 13, 2025

5  out of  5
rating by Nancy Rose
"I have nothing but great things to say about working with Sue Ann at State Farm! She is always pleasant to talk to, quick to respond, and helpful with any questions, concerns or needs we have. Highly recommend!"
We responded:
"Nancy, thank you so much for taking the time to leave us a review, we really appreciate it! I especially appreciate the kind words about Sue Ann, as you know, she just does an amazing job every day. We look at every review and discuss it, and I know this will make her day! We hope to continue to live up to your expectations and serve you for a long time to come. Mark Lewis State Farm insurance Medina, New York"
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Debra Hartway

May 12, 2025

5  out of  5
rating by Debra Hartway
"Sue Ann did an amazing job helping with Renter’s insurance today. Processed everything for me. Thank you again Sue Ann!"
We responded:
"Debra, thanks for taking the time to leave us a review, we really appreciate it! I’m glad to hear that. Sue Ann was so helpful, though it’s not surprising, because that’s who she is! Please know that we sincerely appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance. "
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Emily Schmidt

May 2, 2025

5  out of  5
rating by Emily Schmidt
"So professional and such prompt service. Very communicative and helpful. Thank you Ryan!"
We responded:
"Emily, thank you so much for taking the time to leave us a review! I agree that Ryan does a fantastic job. He’s the newest member of our team, but he’s proving that he’s got what it takes for sure! Please know that we appreciate your business and look forward to serving you for many years to come Mark Lewis State Farm insurance Medina, New York"
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Lisa Marie

May 1, 2025

5  out of  5
rating by Lisa Marie
"I would recommend a hundred times over miss Tiffany was so amazing and helped right away.."
We responded:
"Lisa, thank you so much for taking the time to leave us a review, we really appreciate it. I can guarantee you that this will make Tiffany’s day! I agree that Miss Tiffany does a fantastic job. Thanks again for the review and if there’s ever anything we can do by all means please reach out we really do appreciate you, Mark Lewis, State Farm, Medina, New York "
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Perry Schmidt

April 16, 2025

5  out of  5
rating by Perry Schmidt
"Sue Ann was so very helpful through this whole process that was a bit more difficult than your usual policy. She handled the whole situation with grace and enthusiasm. Great office!"
We responded:
"Perry, thank you so much for taking the time to leave us a review, it really means a lot to us! I agree that Sue Ann does a fantastic job. Thanks for trusting our office with your insurance business, we look forward to serving you for many years to come! Mark Lewis State Farm insurance Medina, New York"
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Scott taylor

April 13, 2025

5  out of  5
rating by Scott taylor
"We had become discouraged and disillusioned with our insurance carrier. There was no local contact and the website was very difficult to even sign in. Sue Ann gave us tremendous attention, answering all our questions whether via email or telephone. AND we are saving money. We are very pleased to have made this change to Sue Ann and “Jake” from State Farm!"
We responded:
"Scott, thank you so much for taking the time to let us know about your experience, we really appreciate it! It’s great to hear that Sue Ann did a great job, though I’m not surprised because we hear that a lot! now that you are a part of the State Farm family we are going to do our best to provide you with the best service possible. Mark Lewis State Farm insurance Medina, New York."
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Ellie Durfee

April 7, 2025

5  out of  5
rating by Ellie Durfee
"Heather is a great representative of State Farm. She is always professional and answers any questions in an informative and pleasant manner!"
We responded:
"Ellie, thanks for reaching out. We really appreciate it! I agree that Heather does a fantastic job! Mark Lewis State Farm insurance."
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Brian Seweryniak

April 7, 2025

5  out of  5
rating by Brian Seweryniak
"Heather was indubitably the kindest agent I have ever dealt with. She had a plethora of knowledge that helped me make my insurance choices with ease."
We responded:
"Brian, thanks for taking the time to leave us a review. We really appreciate it! I agree that Heather does a fantastic job explaining complicated issues in a very simple manner. We’re lucky to have her on the team! Please know that we appreciate your business and look forward to seeing you soon! Mark Lewis"
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Cullen Fisher

April 7, 2025

5  out of  5
rating by Cullen Fisher
"Easy to get good help from the team. Thank you Heather"
We responded:
"Cullin, thanks for taking the time to leave us a review. We really appreciate it! Mark Lewis State Farm insurance"
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Rissa Baby

April 1, 2025

5  out of  5
rating by Rissa Baby
"Very helpful to fulfill the needs you want most and very understanding of what you don't want and why.... Sue Ann is an amazing woman and is there to answer any questions that may come along the way"
We responded:
"Thanks so much for the review! We really appreciate it! I agree that Sue Ann IS amazing! We really appreciate you taking the time to let us know! Mark Lewis State Farm Insurance "
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Mike Frasier

March 26, 2025

5  out of  5
rating by Mike Frasier
"Great communication and super friendly"
We responded:
"Hey Mike, thanks so much for taking the time to leave us a review! We really appreciate it! Mark Lewis State Farm insurance Batavia, New York"
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Dave Rokitkar

March 20, 2025

5  out of  5
rating by Dave Rokitkar
"Excellent service and rates. Mark and Tiffany were incredibly helpful and efficient from the very first phone call. Tiffany was super responsive and tailored a custom business policy for me on a tight timeline that other insurers couldn’t accommodate. I was so sick of endless customer service menus and long wait times. These guys responded quickly and took the time to make sure I got the coverage I needed. Will definitely be coming back to them to replace my other policies from different insurers. 10/10"
We responded:
"Dave, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so glad that we were able to help you because I know how frustrated you were with your attempts to get things squared away. Please know that we appreciate you and look forward to serving you for many years to come. I look forward to actually meeting you in person one of these days! Mark Lewis, State Farm insurance Batavia, New York"