State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Rokitkar
March 20, 2025
5
out of
5
rating by Dave Rokitkar
"Excellent service and rates. Mark and Tiffany were incredibly helpful and efficient from the very first phone call. Tiffany was super responsive and tailored a custom business policy for me on a tight timeline that other insurers couldn’t accommodate. I was so sick of endless customer service menus and long wait times. These guys responded quickly and took the time to make sure I got the coverage I needed. Will definitely be coming back to them to replace my other policies from different insurers. 10/10"
We responded:
"Dave, thank you so much for taking the time to leave us a review, we really appreciate it! I’m so glad that we were able to help you because I know how frustrated you were with your attempts to get things squared away. Please know that we appreciate you and look forward to serving you for many years to come. I look forward to actually meeting you in person one of these days! Mark Lewis, State Farm insurance Batavia, New York"
Deb
March 20, 2025
5
out of
5
rating by Deb
"I needed to switch my insurance and time was important. Tiffany went to work immediately. She was so patient answering all my questions and I had alot of them. Her response time is incredible and she got the job done in record speed. Highly recommend!"
We responded:
"Deb, thank you so much for taking the time to leave us a review! I agree that Tiffany does a fantastic job. She is as focused as they come when someone needs something! Please know that we really appreciate you and look forward to serving you for many years to come. Mark Lewis State Farm insurance."
Graceful Horror
March 12, 2025
5
out of
5
rating by Graceful Horror
"honest opinion. they answered all my questions signing up and didnt make it a painful process. also was reasonable for a monthly cost of a 28 year old."
We responded:
"Thanks for the review! I’m glad to hear that it wasn’t painful! We really appreciate you, if there is ever anyway we can help please let us know!"
Mike Kusnierczak
March 7, 2025
5
out of
5
rating by Mike Kusnierczak
"I switched back to State Farm after being with another insurance company for years. I dealt with Tiffany as my agent she was very pleasing to deal with was able to answer all my questions. It was great doing Business with her. I highly recommend getting a quote from them if you are looking for insurance."
We responded:
"Hey Mike, thank you so much for taking the time to leave us a review! It’s great to have you back with State Farm! I agree that Tiffany does an amazing job. We’re so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come. Mark Lewis State Farm insurance"
Julie
February 26, 2025
5
out of
5
rating by Julie
"Excellent people to work with.. Tiffany was great ! awesome service. And GREAT savings.. Highly Recommend.."
We responded:
"Julie, thank you so much for the five star review, we really appreciate it! I agree that Tiffany is great! Please know that we sincerely appreciate your business if there’s ever anything I can do by all means just let me know! Mark Lewis State Farm insurance "
Michael Cummings
February 24, 2025
5
out of
5
rating by Michael Cummings
"Tiffany was amazing to work with and super helpful with the whole process."
We responded:
"Michael, thanks so much for taking the time to leave us a review! I agree that Tiffany is amazing to work with. We’re so lucky to have her on our team. If there’s ever anything you need feel free to reach out please know that we really appreciate your business! Mark Lewis State Farm insurance"
James Bruno
February 14, 2025
5
out of
5
rating by James Bruno
"Sue Ann was great! She got back to me in a timely manner and had answers for all questions. She is very friendly and i give her 5 stars in all categories."
We responded:
"James, thank you so much for the review. It means a lot to us. I agree that Sue Ann does an amazing job and is super friendly. Your comment about five stars makes us all smile. Please know that we really appreciate your business and if there’s ever anything you need, feel free to reach out directly. Thanks again, Mark Lewis, State Farm insurance Medina, New York. "
Sydney
February 10, 2025
5
out of
5
rating by Sydney
"Sue Ann was very knowledgeable and took the time to answer all my questions. She was accommodating and efficient. I highly recommend her for your agent."
We responded:
"Thank you so much for the glowing review about Sue Ann! I agree that she does a fantastic job and is very thorough and conscientious. Please know that we really appreciate your business and if there is ever anything we can do feel free to reach out Mark Lewis, State Farm insurance Medina, New York"
Hunter
February 7, 2025
5
out of
5
rating by Hunter
"Very willing to help me at every step of the way. Can definitely recommend."
We responded:
"Thanks, Hunter! We really appreciate the review. Please know that we appreciate your business!"
Debra Mcgrath
January 23, 2025
5
out of
5
rating by Debra Mcgrath
"Sue Ann Ladd was accommodating and informative when I came into the office to discuss renewal of my home and auto policies. She was very knowledgeable regarding my options and well prepared. Sue Ann listened to my questions and concerns, and there was never a sense of being pushed to decide one way or the other. I would definitely recommend her services if you are checking out insurance poilcies."
We responded:
"Deborah thank you so much for the review. I agree that Sue Ann does an amazing job and couldn’t be more accommodating. Trust me, she’s fantastic to work with! Please know that we sincerely appreciate your business Mark Lewis State Farm insurance Medina, New York."
Ryan Collins
January 21, 2025
5
out of
5
rating by Ryan Collins
"Heather, and their claims team assisted with my claim. Received it faster than I was ready for, and we’re very responsive! Hit by a no license / no insurance driver - no fault , submitted a claim and my monthly rate remained close to the same, in a newer vehicle."
We responded:
"Ryan, thanks so much for the review, we really appreciate it! Heather does an amazing job staying on top of Claims for us, we’re lucky to have her! Please know that we really appreciate your business and if there’s ever anything I can do by all means please reach out. Mark Lewis State Farm insurance Medina, New York."
elsie meyers
January 19, 2025
5
out of
5
rating by elsie meyers
"Sue Ann is wonderful to work with she listened to what I wanted and made it happened and she even made suggestion to help lower my payment. She even offered to cancel my old policy with my old agent. Can't say enough so glad I switched"
We responded:
"Thank you so much for taking the time to leave us a great review! I agree that Sue Ann is wonderful to work with, take it for me. I work with her every day! Seriously though if there’s ever anything we can do please feel free to reach out we do appreciate you."
crash32107
January 13, 2025
4
out of
5
rating by crash32107
"State Farm agents were great but the claims department call lines were not as efficient. Overall though it was good experience."
We responded:
"I am glad to hear that overall it was a good experience, we try to control what we can control within our office and are happy to do what we can to run interference for you come claim time. If there’s ever anything we can do to make your experience better please reach out. We do appreciate you "
Adam Atwater
December 27, 2024
5
out of
5
rating by Adam Atwater
"Got what I needed quickly. No problems. Good price."
We responded:
"Adam, thanks for taking the time. This is exactly what we strive for! If there’s ever anything we can do by all means please reach out Mark Lewis"
Jessie
December 6, 2024
5
out of
5
rating by Jessie
"Statefarm is a breath of fresh air thankyou"
We responded:
"Jessie, thank you so much for taking the time to leave us a review! We do our best to provide local service that people really seem to appreciate. If there is ever anything that we could do by all means, please reach out we’re happy to have earned your business Mark Lewis, State Farm insurance."
Rebecca Cross
December 4, 2024
5
out of
5
rating by Rebecca Cross
"I was in the market for new insurance after I was canceled. Tiffany from State Farm gave me a quote and made the process of switching a breeze for my auto and home policies."
We responded:
"Rebecca, thank you so much for taking the time to leave us a review, I agree that Tiffany does an amazing job, she is great to work with and really cares about providing excellent service to our customers. We do appreciate you if there’s ever anything we can do by all means please reach out Mark Lewis State Farm insurance "
Carmen M
December 3, 2024
5
out of
5
rating by Carmen M
"We have always experienced top-notch service here. Great product and positively outstanding customer service from Sue Ann Ladd. CALL THEM FIRST"
We responded:
"Carmen, thank you so much for the excellent review, I agree that Sue Ann does an amazing job! We are so lucky to have her on our team. We really appreciate you and look forward to serving you for many years to come."
Jeff Manquen
December 2, 2024
5
out of
5
rating by Jeff Manquen
"Sue Ann was VERY helpful and took care of getting our new Homeowners policy started and all of my questions answered."
Jeff Clay
November 27, 2024
5
out of
5
rating by Jeff Clay
"Very knowledgeable and fast."
Larry Waters Jr
November 25, 2024
5
out of
5
rating by Larry Waters Jr
"Agent Mrs Ladd promptly aided my fiance and I with exactly what we needed done! She was very polite, thorough, and made sure to get us any discounts we were eligible for and explained further discounts available too us if we choose to do so. Highly recommend buying insurance through Mr Lewis agency if your local to the area."
Hannah Depuy
November 15, 2024
5
out of
5
rating by Hannah Depuy
"Heather was very helpful and answered all the questions I had!"
Sue Grillo
November 15, 2024
5
out of
5
rating by Sue Grillo
"Sue Ladd is very informative. She always answers all of my questions. We will be moving our business over shortly because of Sue. She is a a wealth of information"
Lori Cox
November 14, 2024
5
out of
5
rating by Lori Cox
"Tiffany is amazing my first call there didn't have to call another insurance company at all thanks again Tiffany"
Tina Froman
November 12, 2024
5
out of
5
rating by Tina Froman
"Hi Tiffany,Yes I am very happy with the choice I made for my auto insurance company,You did amazing job with explaining to me about the policy..Thank you very much again..Tina"
kip lonnen
November 11, 2024
5
out of
5
rating by kip lonnen
"I am a local salesman.. I called Tiffany from Mark Lewis State Farm. She was very helpful and prompt. Myself and my customer appreciate her!!"