Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Moriarity

Paul Moriarity

July 17, 2024

5  out of  5 rating by Paul Moriarity
"Sueanne was very professional and courtesy on our conversation about the rate hike. She was very helpful and result driven in appeasing! Thanks again, Paul Moriarity"
Profile photo of Timothy White

Timothy White

July 14, 2024

5  out of  5 rating by Timothy White
"I have been with State Farm for over thirty years , everyone is always polite and courteous. My last insurance claim went very smoothly."
Profile photo of Lloyd Lathrop

Lloyd Lathrop

July 12, 2024

5  out of  5 rating by Lloyd Lathrop
"I've been with State Farm for more than 40 years and no matter where I've lived (central NY, western NY, Florida) my experience with agents has been very positive, especially with Tiffany Stinson with the Mark Lewis Agency in Medina, NY. Long story short, Tiffany saved us over $100/month on our car insurance after we purchased a new car, and got us a great rate on homeowners insurance when we bought a new house. She was extremely helpful and very pleasant to deal with, even after several back-and-forth phone calls and emails. I'd highly recommend working with Tiffany if you need any type of insurance."
Profile photo of Mallory Herman

Mallory Herman

July 10, 2024

5  out of  5 rating by Mallory Herman
"Tiffany was fantastic! I planned on going with another provider for home insurance, but they were unresponsive in getting the policy in place in order to close. State Farm came through and had our policy with a SAVINGS in place by the end of the hour! Tiffany was quick and throughly examined each detail we needed. Would absolutely recommend."
Profile photo of Anna Bacon

Anna Bacon

July 10, 2024

5  out of  5 rating by Anna Bacon
"have had great experience here, they are very helpful and friendly. They also helped my Dad get a better rate. Definitely give them a try"
Profile photo of Peg Schwabel

Peg Schwabel

July 9, 2024

5  out of  5 rating by Peg Schwabel
"Excellent and prompt support. Thank you!!"
Profile photo of Bryan

Bryan

July 9, 2024

5  out of  5 rating by Bryan
"Great insurance agent. Any issues I've had were quickly resolved. They will work with you for whatever your needs are. Been with this office for years"
Profile photo of theodore getman jr.

theodore getman jr.

July 8, 2024

5  out of  5 rating by theodore getman jr.
"I was looking for a new homeowner's policy and Tiffany from the very start of our conversation made me feel that I was in competent hands. She made the whole process very easy. Looking forward to doing future business with not only my homeowners but my vehicle also."
Profile photo of Dave Berry

Dave Berry

July 8, 2024

5  out of  5 rating by Dave Berry
"Always treat me with the most respect."
Profile photo of Jesse Frey

Jesse Frey

July 8, 2024

5  out of  5 rating by Jesse Frey
"Every time we have a question Sue Ann has an answer immediately. She has excellent people skills over the phone or in person. If leaving a message, she'll get back to you fast."
Profile photo of Tokuko Steeves

Tokuko Steeves

July 5, 2024

5  out of  5 rating by Tokuko Steeves
"State farm always there when I needed."
Profile photo of Dan Norman

Dan Norman

July 4, 2024

5  out of  5 rating by Dan Norman
"I have been a long time customer of state farm . Sue Ann has been a life savor for us. Any time night or day when we have to file a claim she is available and has helped us many many times. Keep up the great work and service sue you are awesome and thank you for everything ."
Profile photo of Julianna Duda

Julianna Duda

July 3, 2024

5  out of  5 rating by Julianna Duda
"Always friendly and helpful!! 🤩"
Profile photo of Shelly Bieber

Shelly Bieber

July 2, 2024

5  out of  5 rating by Shelly Bieber
"We never had an agent like Tiffany who went out of her way to explain the benefits we needed for our vehicle insurance. She showed great compassion and professionalism. Definitely enjoyed working with her and she is a great asset for this company. Will recommend others to her."
Profile photo of Tina Joynson

Tina Joynson

July 2, 2024

5  out of  5 rating by Tina Joynson
"Recently I called and spoke to SueAnn Ladd. I bought a brand new camper and asked for options on the coverage for it and my van to be bundled. She was very pleasant and knowledgeable. Also explained they have many more options than just insurance. They have life insurance and banking. She made my call very informative. I look forward to having her as my agent."
Profile photo of B Zzz

B Zzz

July 2, 2024

5  out of  5 rating by B Zzz
"Very personable service Sue has been extremely helpful to my needs and I'm very grateful"
Profile photo of Jacob Rissew

Jacob Rissew

July 1, 2024

5  out of  5 rating by Jacob Rissew
"State farm has constantly got me the lowest rate and I’ve never had a problem speaking with anyone. Tiffany at the medina location is amazing and recommend her to anyone!!!"
Profile photo of Fanessa Bauer

Fanessa Bauer

June 28, 2024

5  out of  5 rating by Fanessa Bauer
"If you are looking for a insurance company who truly cares and values your business I can't recommend them enough. We now have our home owners, car insurance, and life insurance through them. I honestly thought they were going to be more expensive since they are such a high rated insurance company but we were really surprised there rates were great. I wish we would have had them when we first bought our home a lost our roof when that big storm hit a few years ago. Now we don't have to worry we know we are covered. We just recently got pur life insurance through them and the rates are fantastic. Tiffany made it so easy and answered our many questions. I have never had a such caring insurance agents who truly care. We love the small business because your not just a name and with them we get both♡"
Profile photo of Warren Swiatowy

Warren Swiatowy

June 28, 2024

5  out of  5 rating by Warren Swiatowy
"She has been amazing with instructions and steps to help reduce any way i can how much i can get my issurance down noone better"
Profile photo of Heath Yates

Heath Yates

June 28, 2024

5  out of  5 rating by Heath Yates
"Excellent services provided and Great staff wth experience always there to assist your Insurance needs or concerns"
Profile photo of Mary Hallenbeck

Mary Hallenbeck

June 28, 2024

5  out of  5 rating by Mary Hallenbeck
"Tiffany Stinson displays the outmost confidence when assisting with my State Farm ins. Tiffany thank you for your excellent service you give to this family ."
Profile photo of Jeremie and Emily Plumb

Jeremie and Emily Plumb

June 27, 2024

5  out of  5 rating by Jeremie and Emily Plumb
"Excellent experience with this office and Sue Ann for the last year! We bought a house and moved from out of state-getting coverage was easy, they’re incredibly easy to get in touch with and work hard to get the right products for you. Sue Ann especially has exceeded our expectations time and time again-she is knowledgeable, helpful and it working with her makes you feel valued and like a priority."
Profile photo of Cathy E Pinney

Cathy E Pinney

June 27, 2024

5  out of  5 rating by Cathy E Pinney
"This review is for Sue Ann .. This woman is amazing. Without a doubt one of the nicest most knowledgeable individual I have ever encountered in a business setting. She has the patience of a saint and completely put us at ease while completing our new policy . I really hope that State Farm realizes what an asset she is to the company and we hope to spend many more years with her as our agent ."
Profile photo of The Unlucky〽

The Unlucky〽

June 26, 2024

5  out of  5 rating by The Unlucky〽
"Sue Ann is probably one of the best agents in the company. Always so polite and very helpfull. I always call her whenever I need anything because of how profesional she is. I've never had an issue with the companie and will always recommend them."
Profile photo of Maureen Steiner

Maureen Steiner

June 12, 2024

5  out of  5 rating by Maureen Steiner
"Sue Ann researched my inquiry and responded promptly. Her service along with the other staff members has always been prompt and informative. My husband and I enjoy speaking with the staff."